LAST UPDATED
18.05.2026
Privacy Policy
Privacy Policy
The confidentiality of your data is important to us. This policy describes how Altavita Lux SRL collects, uses, stores and protects the personal information of users of the website www.altavita.md
The confidentiality of your data is important to us. This policy describes how Altavita Lux SRL collects, uses, stores and protects the personal information of users of the website www.altavita.md
General information
Altavita Lux SRL, with its registered office in Chișinău, str. Decebal 99J, IDNO 1002600034538, is the operator of the personal data collected through this website and through the Altegio appointment platform. This policy is drawn up in accordance with Law no. 133/2011 on the protection of personal data of the Republic of Moldova.
Altavita Lux SRL, with its registered office in Chișinău, str. Decebal 99J, IDNO 1002600034538, is the operator of the personal data collected through this website and through the Altegio appointment platform. This policy is drawn up in accordance with Law no. 133/2011 on the protection of personal data of the Republic of Moldova.
What types of data we collect
Through the appointment, contact or other interaction forms with our website or the Altegio platform, we may collect the following data:
Through the appointment, contact or other interaction forms with our website or the Altegio platform, we may collect the following data:
First and last name
Phone number
Email address
Selected service
Appointment date and time
Optional: messages/notes sent by the user
First and last name
Phone number
Email address
Selected service
Appointment date and time
Optional: messages/notes sent by the user
Purpose of data collection
The data is collected for legitimate purposes, such as:
The data is collected for legitimate purposes, such as:
Managing appointments and providing services
Confirming and rescheduling visits
Communicating with the client regarding the requested services
Sending notifications and possibly commercial offers (with your consent)
Managing appointments and providing services
Confirming and rescheduling visits
Communicating with the client regarding the requested services
Sending notifications and possibly commercial offers (with your consent)
Legal basis
Data processing is carried out:
Data processing is carried out:
Based on the consent expressed by completing the appointment
In order to perform the service provision contract (appointment and consultation)
On the basis of the legal obligations we have as a service provider
Based on the consent expressed by completing the appointment
In order to perform the service provision contract (appointment and consultation)
On the basis of the legal obligations we have as a service provider
Data storage and security
The collected data is stored under conditions of security and confidentiality, being accessible only to the authorized personnel of the clinic and, partially, to the technological partner Altegio, for the purpose of online appointments. We do not transmit your data to unauthorized third parties.
The collected data is stored under conditions of security and confidentiality, being accessible only to the authorized personnel of the clinic and, partially, to the technological partner Altegio, for the purpose of online appointments. We do not transmit your data to unauthorized third parties.
Data retention period
We keep your data for as long as necessary to fulfill the purposes mentioned above or in accordance with applicable legislation.
We keep your data for as long as necessary to fulfill the purposes mentioned above or in accordance with applicable legislation.
Your rights
In accordance with the national legislation on the protection of personal data, you benefit from the following rights:
In accordance with the national legislation on the protection of personal data, you benefit from the following rights:
The right to access your own data
The right to rectification or updating
The right to erasure (‘the right to be forgotten’)
The right to restriction of processing
The right to object
The right to withdraw consent
The right to access your own data
The right to rectification or updating
The right to erasure (‘the right to be forgotten’)
The right to restriction of processing
The right to object
The right to withdraw consent
To exercise these rights, you can contact us at: Email address altavitabeauty@gmail.com Phone number +373 78999217
To exercise these rights, you can contact us at: Email address altavitabeauty@gmail.com Phone number +373 78999217
Use of the Altegio platform
The Altegio online appointment platform is an external service integrated with our website. It has its own privacy policy and its own data protection system, being responsible for managing the data transmitted through it.
The Altegio online appointment platform is an external service integrated with our website. It has its own privacy policy and its own data protection system, being responsible for managing the data transmitted through it.
Cookies policy
Our website may use cookie files to improve the user experience. These do not collect personal data and can be disabled in the browser settings.
Our website may use cookie files to improve the user experience. These do not collect personal data and can be disabled in the browser settings.
Changes to the policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page, with the update date.
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page, with the update date.
Contact
For questions related to these terms and to the processing of personal data, please contact us:
Email address altavitabeauty@gmail.com
Phone number +373 78999217
For questions related to these terms and to the processing of personal data, please contact us:
Email address altavitabeauty@gmail.com
Phone number +373 78999217
Republic of Moldova
Chișinău
Decebal Boulevard 99J
MD-2032
2025 © All rights reserved by ALTAVITA-LUX SRL
Republic of Moldova
Chișinău
Decebal Boulevard 99J
MD-2032
2025 © All rights reserved by ALTAVITA-LUX SRL